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Cancellation, Refund, and Privacy Policy
Cancellation and Refund Policy
Subscriptions may be cancelled at any time and the remaining portion
of the subscription will be refunded.
Products purchased may be returned and refunded (less shipping expenses)
if they are in re-sellable condition. Grace McNamara Inc. reserves the
right in determining if the product can be resold.
Privacy Policy
Since 1986, Grace McNamara Inc. has been committed to providing our customers
with products and services characterized by outstanding quality, customer
service, and value. Our Privacy Policy continues our commitment to serve
you and to protect your privacy.
Our privacy pledge to you: We will not collect any personal information
from you that you do not volunteer, and we are the sole owner of all information
collected. We do not sell, share, or rent this information to others in
any way that we have not mentioned in this statement.
Please read this Privacy Policy carefully so that you understand our privacy
practices regarding:
• Information we collect and
how we collect it
• How your information will be used
• How you can correct your information
• Our e-mail policies
• Security and passwords
• How to contact us
Information We Collect and
How We Collect It
We gather personal information you supply when you subscribe, order, complete
a survey, or provide your email address.
Personally identifiable information
When you subscribe or order a product from us, we collect personally identifiable
information about you such as your name, mailing address, fax, phone,
e-mail address, credit card information, user name and password, and information
about your business type, interests, or affiliations. In addition, we
may ask you for personal information when you place an order for products
or complete a survey. We use this information to process your order or
request or to provide us with information to help us serve you better.
When personally identifiable information is collected, you will know because
you will have to fill out a form.
Aggregate information
When you use our site, we may collect tracking information such as your
browser type, the type of operating system you use, the domain name of
your Internet service provider, and pages visited on the site. None of
this information identifies you personally; we collect it for aggregate
reporting on site activity. For example, we may want to know how long
the average user spends on our site, or which pages or features get the
most attention. We use this information to make the site more useful to
you.
We use "cookies" to store and sometimes to track user information.
Cookies, by themselves, do not tell us e-mail addresses or other personally
identifiable information unless you choose to provide this information
to us by, for example, registering or subscribing to our site. A cookie
is a small amount of data that is sent to your browser from a web server
and stored on your computer's hard drive. A cookie contains a unique number
that allows our site to recognize your computer. For example, cookies
allow us to keep track of your user name and password (if you are a subscriber)
so you don't have to re-enter that information each time you visit our
site. The help function on most browsers contains information on how to
set your browser to notify you before accepting cookies or to disable
cookies entirely. However, if you don't accept cookies, you won't be able
to take advantage of various features on our site that are available to
other visitors.
How Your Personal Information
Will Be Used
Our primary goal in collecting information is to provide you with products
and services that are of benefit to you.
Grace McNamara Inc. uses personally identifiable information primarily
to complete transactions and fulfill requests for our products and services.
Sharing Your Personally Identifiable Information
If you purchase a subscription, product or service from Grace McNamara
Inc., we may exchange or sell your name and address information (but not
your e-mail address) with other companies that offer marketing information
or products that we feel would be of interest to you. If you prefer that
we do not share this information, please write to:
Grace McNamara Inc.
4215 White Bear Pkwy., Ste. 100
St. Paul, MN 55110
Be sure to include your full name and address.
In some instances, we use third party companies to help us provide our
products and services to you. For example, we may use a communications
company that delivers fax or email promotions or a fulfillment service
that maintains our subscriber database. In those instances we need to
share your information with them. We require that those companies use
the information only to deliver the product or service.
We may occasionally release personal information as required by law, for
example, to comply with a court order or subpoena.
How You Can Correct Your Personal
Information
Grace McNamara Inc. believes in providing you with the ability to access
and edit the personal information that you have provided to us. To update
the information retained about you, write to us at:
Grace McNamara Inc.
4215 White Bear Pkwy., Ste. 100
St. Paul, MN 55110
Our E-mail Policies
Account related e-mail: We may send you e-mails relating to your
account. These include order confirmations, renewal/expiration notices,
or specific account related information.
Email newsletters: If you no longer wish to receive any email
newsletters produced by Grace McNamara Inc., follow the 'unsubscribe'
instructions located near the bottom of each newsletter. brp>
Promotional e-mails: We may also e-mail you messages that we think
may be of interest to you about other Grace McNamara Inc. products and
services. You can choose not to receive additional types of messages in
the future by either:
(1) following the 'unsubscribe' instructions located near the bottom of
each e-mail, or
(2) contact us at the address above to removed from email solicitations.
Security and Passwords
We maintain a secure process to collect, transmit and store your personally
identifiable information. When you provide credit card information, we
use encryption to protect it. We urge you to keep your password in a safe
place and not to divulge it to anyone. Also remember to sign off your
account and close your browser window when you have finished your visit.
This ensures that others cannot access your account, especially if you
are sharing a computer with someone else or are using a computer in a
public place such as a library or Internet cafe.
How To Contact Us
If you have any questions or concerns about the Grace McNamara Inc. Privacy
Policy or its implementation, please feel free to contact us at:
Grace McNamara Inc.
4215 White Bear Pkwy.
Suite100
St. Paul, MN 55110.
This policy was last revised November 2002.
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